Transform your medical device complaint handling with intelligent automation that understands, categorizes, and manages regulatory compliance.
At Collabridge, we developed SmartBridge AI to revolutionize complaint handling in the medical device industry. Our solution automates the end-to-end process — from initial categorization to reportability assessment and risk identification.
Process thousands of complaints daily with automated analysis and categorization
98% accuracy in complaint classification and reportability assessment
Built-in compliance with FDA, MDR, and other medical device regulations
Powered by state-of-the-art NLP and machine learning models
Traditional manual complaint handling leads to significant delays and backlogs
Automated processing reduces handling time by 60%
Human error and subjective interpretation lead to inconsistent categorization
AI-powered standardization ensures consistent classification
Missing reportable events can result in serious compliance violations
Advanced detection ensures no reportable events are missed
